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Privacy Policy

Effective Date: February 2026

A. Information We Collect
B. Information You Provide:
  • Account and contact information (name, email, phone number, address, password)
  • Payment information (processed by secure third parties)
  • Shipping address and contact details
  • Communications with customer service

1.1 Automatically collected information:

  1. Device information (IP address, browser type)
  2. Usage data (pages visited, time spent)
  3. Cookies and similar technologies data

1.2 Information from third parties:

  1. Social media platforms (if connected)
  2. Payment processors
  3. Analytics providers
  4. Marketing partners

1.3 How We Use your Information:

  1. To provide and maintain our services
  2. To process transactions and send order confirmations
  3. To communicate about products, services, and promotions
  4. To personalize user experience
  5. To detect, prevent, and address technical issues or fraud
  6. For legal compliance and dispute resolution

1.4 Information Sharing and Disclosure

A. We share information with:

  1. Sellers (necessary for order fulfillment)
  2. Payment processors
  3. Shipping and logistics partners
  4. Service providers (hosting, analytics, marketing partners, couriers)
  5. Legal authorities when required by law

B. We do not sell personal information to third parties for marketing purposes without consent.

1.5 Data Retention & Security

A. We retain personal data only as long as necessary for the purpose it was collected or as required by law.

  1. We implement appropriate technical and organizational safeguards (encryption, secure servers, access controls) to protect data.
  2. Implement SSL encryption for data transmission
  3. Regular security assessments and vulnerability testing
  4. Access controls and employee training
  5. No guarantee of absolute security; users transmit data at own risk
  6. Retain data as long as account is active or needed for services
  7. Retain transaction data as required by law (typically 7 years)
  8. Anonymize or delete data after retention period

B. International Data Transfers

  1. Data may be transferred to and processed in countries with different data protection laws
  2. We implement appropriate safeguards for international transfers

1.6 Your Rights

  1. Access, correct, or delete your personal information
  2. Opt-out of marketing communications
  3. Data portability upon request
  4. Limit processing in certain circumstances
  5. Lodge complaints with data protection authorities
  6. Request deletion of data ( subject to legal retention requirements)

Request should be sent using the contact details below.

Email:compliance@sarawarkglobal.com

Whatsapp:+234 812 777 7747

1.7 Cookies and Tracking Technologies

A. We use:

  1. Essential cookies (necessary for platform function)
  2. Performance cookies (analytics)
  3. Functionality cookies (preference)
  4. Advertising cookies (personalized ads)
  5. Legal authorities when required by law

Users can manage cookie preferences through browser settings

1.8 Children's Privacy

  1. This Platform is not intended for children under 18 years
  2. We don't knowingly collect data from children
  3. Contact us if you believe we have collected your child's data

1.9 Contact Information

For questions, please contact our customer service team:

Data Controller:SARAWARKGLOBAL

Email:compliance@sarawarkglobal.com

Data Protection Officer Contact:+234 812 777 7747

Last Updated: February 2026. This policy is subject to change at any time. Changes will be posted on this page. Continued use of our website following the posting of revised terms means that you accept and agree to the changes.